Frequently Asked Questions




Buyer Questions
Q: What forms of payment do you accept?
  1. Wire Transfer / TT Transfer is our most common accepted form of payment.
  2. Credit cards are accepted only for lower priced products and require a credit card authorization form filled out as well as a copy of your drivers license. There will also be a follow up call to your bank to confirm the transaction is secure.
  3. All checks (Cashiers, Company, Personal) must clear before product will ship.
  4. Paypal, Western Union and similar forms of payment are not accepted.
Q: Do I have to arrange shipping?
  1. No. Solaris™ all shipping for you. We are specialists at handling all types of international shipping.
Q: What kind of shipping do you use? Is it safe?
  1. With our extensive international and domestic shipping experience we are well versed in shipping any type of equipment from any point in the world to any other point in the world. Our long term relationships with the most advanced shipping companies in the world gives us the edge in regards to price and safety.
  2. Solaris™ also uses a dedicated shipping insurance company that is far more reliable and dependable than using insurance offered by freight carriers.
Seller Questions
Q: What does it cost to sell my equipment through Solaris™?
  1. Solaris™ is a free service and does not cost you anything except a professional business relationship with us.
Q: How do I sell my equipment through Solaris™?
  1. Selling equipment through Solaris™ is simple. Sign up for an account here and you can start listing your equipment right away.
  2. Call a Solaris™ represetative to get full details on pricing and listing requirements.
Q: Why is my equipment not listed yet?
  1. If your listing is missing critical information or there is an issue with pricing then you product may not be approved yet. Please call us to get details on your listing.

 

 

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Client News
“The Hobbit” Films Purchase MA Lighting from Solaris
The Hobbit "I needed some gear to expand my MA system here and he helped me get the deal sorted quickly and the gear landed in time to fulfill my control needs. I often check the website to see whats for sale. I would highly recommend Jerad and Solaris for finding good deals on secondhand entertainment goods!"
Reuben Morrison
The Hobbit Film
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